Privacy Policy

1. Introduction

At Cookout, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or interact with our services. By using our website, you agree to the practices described in this policy.

We value your trust and are committed to ensuring that your personal data is handled responsibly, securely, and transparently.

2. Information We Collect

We may collect personal information in the following ways:

a. Information You Provide Directly:

Name, email address, and contact number
Billing and delivery address
Payment details (processed securely through third-party gateways)
Feedback, reviews, or other information you share voluntarily

b. Automatically Collected Information:

IP address and browser type
Device and operating system details
Pages visited, time spent, and actions taken on our website
Cookies and similar tracking technologies (see Section 6)

3. How We Use Your Information

The information we collect helps us deliver the best possible experience. We use it to:

Process and confirm your orders
Communicate about order status, offers, or updates
Improve our products, services, and website performance
Personalize your experience by showing relevant content or recommendations
Ensure website security and prevent fraudulent activity

We only use your personal data for the purposes mentioned above or as required by law.

4. Sharing Your Information

We respect your privacy and never sell or rent your data to third parties. However, we may share your information with:

Trusted service providers who help process payments, manage deliveries, or maintain our website.
Legal authorities when required by law or to protect our rights, safety, or property.

All third parties are required to handle your information securely and in compliance with data protection laws.

5. Data Security

We take data protection seriously. Our website uses secure servers, encryption, and advanced firewalls to protect your personal information from unauthorized access or misuse.

While we take every reasonable step to secure your data, please note that no online transmission is 100% secure. We encourage you to protect your login credentials and avoid sharing sensitive details over unsecured networks.

6. Cookies & Tracking Technologies

Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us:

Recognize returning visitors
Remember preferences (like language or location)
Analyze website traffic and improve performance

You can choose to disable cookies in your browser settings, but this may affect certain site functionalities.

7. Your Rights

You have full control over your personal information. Depending on your region, you may:

Request access to the data we hold about you
Ask us to correct inaccurate information
Request deletion of your personal data (“right to be forgotten”)
Withdraw consent for marketing communications

To exercise any of these rights, contact us at bestcookoutmenu@gmail.com.

8. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once data is no longer needed, it will be securely deleted or anonymized.

9. Links to Other Websites

Our website may contain links to third-party websites. Please note that we are not responsible for the content or privacy practices of those external sites. We encourage you to read their privacy policies before providing any personal information.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect new legal, technical, or operational changes. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website means you accept those changes.

11. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, please reach out to us:
📧 Email: bestcookoutmenu@gmail.com