Terms & Conditions

1. Introduction

Welcome to Cookout! By visiting or placing an order on our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, you should refrain from using the website.

These Terms & Conditions govern your access to and use of our website, online ordering, and any related services provided by Cookout.

2. Use of Our Website

You agree to use this website for lawful purposes only. You must not:

  • Use our website in any way that causes or may cause damage or impairment.

  • Attempt to gain unauthorized access to any part of the site or our systems.

  • Use our website for any fraudulent or unlawful activity.

We reserve the right to suspend or restrict access to the website at any time for maintenance, updates, or security reasons.

3. Menu, Pricing & Availability

All prices and menu items displayed on the website are subject to change without notice. While we strive to keep our information accurate, Cookout reserves the right to modify menu options, pricing, or availability based on supply, seasonal changes, or operational needs.

Occasionally, items may be temporarily unavailable. In such cases, our staff may suggest alternative options of similar value.

4. Orders & Payments

When you place an order through our website or at any of our locations, you agree that:

  • You are responsible for providing accurate contact and delivery information.

  • Payments must be made through the approved payment methods listed on our site.

  • Once your order is confirmed, cancellations or changes may not be possible depending on the preparation status.

If a payment error or system malfunction occurs, Cookout reserves the right to cancel or modify your order with prior notice.

5. Refund & Cancellation Policy

At Cookout, customer satisfaction is our top priority. If you receive an incorrect or unsatisfactory order, please contact us immediately.
Refunds or replacements will be handled on a case-by-case basis at the discretion of our management.

Refunds may not be issued for:

  • Change of mind after order confirmation.

  • Failure to collect an order within the agreed pickup or delivery time.

  • Providing incorrect delivery details.

6. Nutrition & Allergy Disclaimer

We make every effort to provide accurate nutritional and allergen information. However, our food may be prepared in shared kitchens where cross-contact with allergens can occur. Customers with severe allergies are encouraged to notify staff before ordering.

Cookout is not liable for any allergic reactions or health issues resulting from the consumption of our food.

7. Intellectual Property Rights

All content, including text, images, logos, and design elements on this website, are the property of Cookout and are protected by copyright laws. You may not reproduce, distribute, or use any material from our site without written permission.

8. Limitation of Liability

Cookout shall not be held responsible for any direct, indirect, or consequential damages arising from:

  • The use or inability to use our website or services.

  • Errors, omissions, or delays in online content.

  • Technical issues or service interruptions beyond our control.

9. Privacy & Data Protection

Your privacy is important to us. Any personal information collected through this website will be handled in accordance with our [Privacy Policy]. We do not share customer data with third parties except as necessary to process orders or comply with the law.

10. Changes to Terms & Conditions

Cookout reserves the right to update or modify these Terms & Conditions at any time. The most current version will always be available on our website, and continued use of our services after changes implies acceptance of the revised terms.

11. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact our support team:
📧 Email: bestcookoutmenu@gmail.com